Frequently Asked Questions
Q
Are you a factory or a trading company?
We are a professional factory founded in 2010.
Q
What certified qualifications does your factory hold?
Our products and facility hold qualifications including TUV, ENEC, VDE, UL, ETL, SAA, UKCA, DLC, CE, FDA, GMC, and SGS.
Q
Can I place a sample order for the LED tri-proof light?
Yes, we welcome sample orders to test and check the overall quality. Mixed samples are fully acceptable.
Q
What is the typical lead time for production?
It takes approximately 3 days for sample preparation, and 7-15 working days for mass production.
Q
Do you offer a guarantee for the products?
Yes, we offer a comprehensive 5 to 7-year warranty for all of our products.
Q
Where are these tri-proof lights typically used?
They are ideal for supermarkets, warehouses, manufacturing facilities, grocery stores, parking lots, workshops, the farming industry, and other indoor utility applications.